You may return an item within 14 days of receipt for a refund. Returned items must be in their original, undamaged, unworn and unwashed condition, with all packaging and tags intact and attached. Please be mindful of perfumes, deodorants or other products that would leave a scent or stain when trying on items.
Sale items are not eligible to be returned.
cmotastudio reserves the right to reject any returning products that do not comply with the above-stated return policy. Rejected items will be sent back to the original shipping address. To avoid this, please contact our team to address any issues or concerns you have regarding the item(s) you wish to return
To begin a return, please submit a form on the "Contact Us" page. Please include your order number and reason for return.
Please send returns to:
801 Palisade Ave #203
Union City, NJ 07087
We are a small startup and at this time we are not able to cover return shipping costs. You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.